To ensure a smooth shopping experience, customers are requested to inspect the product at the time of delivery.

Check at Delivery: Please check the product, size, color, and overall condition while the delivery person is present.

Immediate Return: If the item is damaged, incorrect, or not as ordered, you may return it immediately to the delivery person.

After Delivery: Once the product has been accepted and the delivery is completed, returns are generally not accepted for change of mind.

Manufacturing Defect: If you discover a hidden manufacturing defect after delivery, please contact us on WhatsApp within 24 hours with clear photos or videos. We will review the issue and arrange an exchange when applicable.

Used or Washed Items: Products that have been used, washed, stained, damaged, or altered after delivery cannot be returned or exchanged.

Hygiene Products: For hygiene reasons, opened or used bedding items may not be eligible for return unless there is a confirmed manufacturing defect.

SevenPlus Bedding Qatar reserves the right to review each return or exchange request based on the condition of the product.